Written by dentists and dental operators, for dental teams.

Practical pieces on AI in the dental operatory, HIPAA-safe automation, and the modern dental practice playbook. No buzzwords. No 4,000-word SEO bait.

FeaturedCase study

How North Side Dental recovered $5,200 in after-hours bookings in 30 days.

A 3-dentist practice in Portland deployed PracticePilot Pro in February. By March 14, Erica had answered 218 calls and booked 47 new patients — every one of them after 5 PM.

SI
Sana Iyer · Practice Success
12 min read · Mar 2026
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CASE STUDY HERO IMAGE
AI SCRIBE EXPLAINED · ILLUSTRATION
AI in practice

What "AI Scribe" actually does (and what it doesn't).

An honest explainer for skeptics. Where AI helps with documentation, where dentists still drive, and where we draw the line.

Dr. A. Khalil8 min · Feb 26
HIPAA + AI · DIAGRAM
HIPAA & compliance

Sending PHI to an LLM, safely.

A walkthrough of redaction pipelines, BAAs, and the no-retention contracts you should demand from any AI vendor.

R. DuBois11 min · Feb 19
FRONT DESK · ILLUSTRATION
Operations playbook

The front-desk overload problem.

Average dental front desks handle 92 inbound interactions per day. Here's where the leaks are — and which ones to fix first.

S. Iyer6 min · Feb 12
OPEN DENTAL · INTEGRATION
Product updates

Open Dental write-back is now generally available.

After three months in early access, we're rolling out bidirectional Open Dental sync to every Lite + Pro account.

M. Reyes4 min · Feb 5
CASE STUDY · BRIGHTSIDE
Case study

Brightside Dental: 11 hours / week back to dentists.

A two-location Austin practice on what 90 days of AI Scribe + voice intake actually changed.

D. Patel9 min · Jan 29
ERICA VOICE AGENT · ARCHITECTURE
AI in practice

Why Erica says "no" to 14% of callers.

A look inside our voice agent's escalation rules. When AI shouldn't be the one in the conversation.

L. Chen7 min · Jan 22
DENTRIX · ROADMAP
Product updates

Dentrix beta opens in Q1.

Limited beta of bi-directional Dentrix sync starts March 1. Join the waitlist if you're on Dentrix Connected.

M. Reyes3 min · Jan 15
DENTAL PRACTICE OWNER PLAYBOOK
Operations playbook

The 7-figure independent dental practice playbook.

Eight dental practice owners — combined revenue $32M — share what they wish they'd automated first.

Dr. A. Khalil14 min · Jan 8
CLAIM DENIALS · CHARTING
AI in practice

Why claims get denied (and how better notes fix it).

A line-by-line breakdown of 412 denied claims from 12 practices. The patterns are smaller than you'd think.

D. Patel10 min · Dec 18

Independent Dental Practice Weekly.

One email, every Tuesday. AI in dentistry, what’s working at early dental practices, and the changelog. 2,400+ subscribers.

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